$35.00 (ex. VAT):
PAY IN ZAR - R500-00 (including VAT)
COURSE DURATION: 1 hour 30 minutes
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the telephone as a primary source of communication. Knowing the proper etiquette and procedures for speaking with someone on the telephone can show a great deal of professionalism as well as social knowledge.
5 credits towards the DQS XPERT Sales and Marketing Diploma (110 credits)
Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
Includes animated case studies
To learn more about registration on the portal, watch this YouTube introduction video