X-pert Soft Skills - Leadership and Influence​

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Leadership and Influence Version 1.0


PAY IN ZAR R500-00 (including VAT) 

COURSE DURATION: 1 hour 30 minutes 

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring. 
Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.
Influence is subtle, yet incredibly powerful. You can order someone to do a task, but you cannot order them to do their best. It simply does not work and usually has the opposite effect. You can influence people to do their best by providing a strong, motivating example in addition to positive reinforcement. Leadership addresses tasks, while influence addresses attitudes and awareness. Influence is the soul of leadership.

COURSE CONTENT:  

  • Preface    
  • The Evolution of Leadership   
  • Situational Leadership    
  • A Personal Inventory    
  • Modeling the Way    
  • Inspiring a Shared Vision    
  • Challenging the Process    
  • Encouraging the Heart    
  • Basic Influencing Skills  
  • Setting Goals    
BENEFITS
 
  • 5 credits towards the DQS XPERT Supervisors and Managers Diploma (110 credits)

  • Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.

  • Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors

  • Includes animated case studies 

To learn more about registration on the portal, watch this YouTube introduction video

Contact us at elearning@dqs.co.za for more information. 

Leadership and Influence Version 1.0