$35.00 (ex. VAT):
PAY IN ZAR - R500-00 (including VAT)
COURSE DURATION: 1 hour 30 minutes
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.
This book will look at all types of customers and how we can serve them better and improve ourselves in the process.
5 credits towards the DQS XPERT Workplace Essentials Diploma (110 credits)
Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
Includes animated case studies
To learn more about registration on the portal, watch this YouTube introduction video