$35.00 (ex. VAT):
PAY IN ZAR - R500-00 (including VAT)
COURSE DURATION: 1 hour 30 minutes
Technology is always changing – and always improving. Once customer support was only offered by calling a 1-800 number and talking to someone over a line. But these days, customer support can be done over a variety of methods, including text messages and webchats. Your customers are always changing and so is the technology they use, so make sure you’re keeping up with both!
5 credits towards the DQS XPERT Workplace Essentials Diploma (110 credits)
Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
Includes animated case studies
To learn more about registration on the portal, watch this YouTube introduction video